Virgin Media Underground Wi-Fi opened to O2 customers

O2 Customer Care

From next month O2 customers will be able to access Virgin Media London Underground Wi-Fi for free.

The service is already free to customers on EE, Vodafone and Virgin Media and the new deal opens up tube Wi-Fi access to O2 customers in June. Currently they have to use the Pay-As-You-Go service, with passes costing £2 per day, £5 per week or £15 per month.

Virgin Media has signed O2 as a wholesale partner to open up underground Wi-Fi for its customers with no extra cost. Vodafone and EE, including T-Mobile and Orange customers, are already wholesale partners.

“Wi-Fi on London Underground has gone from strength to strength and we’re delighted the majority of Londoners are staying connected for no extra cost,” said Mark Williamson, head of Virgin Media’s London Wi-Fi.

“Virgin Media’s unique fibre optic network means we deliver unrivalled capacity for next generation digital services both inside and outside the home, meeting the increasing demand for wireless services.”

Customers who are already registered for the O2 Wi-Fi service will be automatically registered for Virgin Media London Underground Wi-Fi.

O2 is excited to bring free Wi-Fi on the tube to its customers this summer, commented Gary Booker, head of consumer at the mobile provider.

“Our customers want to stay connected wherever they are and will soon be able to check their email, update their Facebook status, shop online, book their next holiday and stay connected to their friends and family right across tube stations in central London.”

The underground Wi-Fi service was launched by Richard Branson’s network provider last July as part of the efforts between the London 2012 Olympics, Virgin Media and Transport for London to reach the goal of underground internet at 120 tube stations by the middle of this year. The target has already been met with 12 added in the past week alone, including Earl’s Court, Bank and Baker Street.

London Underground’s director of strategy and service development Gareth Powell explained that Wi-Fi on the tube is part of the company’s efforts to improve services for customers.

This year marks the underground’s 150th anniversary. “We were at the forefront of technology when the first underground train ran and this shows how we are maintaining that tradition, using modern technology to improve customers’ journeys,” Mr Powell added.

Some 1,107 million people use the London Underground each year, with Waterloo the busiest station for morning rush hour and overall throughout the year.

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