Eon Fights Fraud

Eon fraud resolution

Crimestoppers and E.ON join forces to fight fraudsters

A significant problem with energy fraudsters has recently emerged  in the North West of England. Crimestoppers and E.ON have joined together to raise awareness and educate the public on the issue.

There has been a rise in the number of cold-calling and door-to-door inquiries about ‘energy saving devices’ or ‘energy saving parts’. A device is installed that, best case scenario have no effect on the meter but unfortunately most often they pose a serious fire risk.

From E.ON’s point of view any tampering with their meters can be detected and they will charge for any energy used and there will be a charge for the replacement of the tampered meter.

North West Regional Manager for Crimestoppers, Gary Murray joined E.ON’s Head of Crime Management Angela Mann at the company’s contact centre in Bolton to launch the campaign.

Murray said, “Our work with E.ON is about raising awareness of energy fraud but also letting people know they have an outlet to pass on information about prowling fraudsters.”

He also reaffirmed the belief that “people should be able to purchase services without the threat of criminals taking advantage of them and looking to make easy money at the victim’s expense. This is why I would urge anyone with information on individuals or groups committing this crime to pass it on to Crimestoppers anonymously.”

Mann reinforced his sentiments, “Our activity this week is helping to get the word out that by taking just a few simple precautions people can make [to make] sure they’re not conned by a trickster.

“We’re highlighting the issue and potential threat to our customers by providing extra advice to our colleagues, extra help to our customers and working with organisations such as Crimestoppers.”

E.ON and Crimestoppers have also put together a checklist of things to be aware of when faced with a situation such as this:

–          Check the credentials of anyone attempting to sell you anything

–          Say no to any deal you are unsure of

–          If the deal is too good to be true, it probably is!

–          Protect your personal information

–          Contact you bank or building society if you have any feeling that someone has used your card fraudulently

The week beginning 29th April Crimestoppers and E.ON gave the public the opportunity to use social media such as Twtter and Facebook to pose some questions to Mann and Michael Gordon-Gibson, Head of Operations for Crimestoppers.

Follow the link for their answers: http://www.crimestoppers-uk.org/media-centre/news-releases/2013/askeon-energy-fraud-qa

This article has content and quotes supplied from www.crimestoppers-uk.org.

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